Anjalec Technologies Pty Ltd trading as Westview Technologies
ABN: 95 700 830 806
1. Application of Terms
1.1 These Terms and Conditions of Trade (“Terms”) govern all supplies of goods and services by Anjalec Technologies Pty Ltd trading as Westview Technologies (“Supplier”) to any customer (“Customer”), unless otherwise expressly agreed in writing by the Supplier.
1.2 These Terms shall prevail over any terms or conditions submitted by the Customer, whether in the Customer’s purchase order or otherwise, unless expressly agreed to in writing by the Supplier.
1.3 By placing an order, accepting a quotation, submitting equipment for repair, accepting a repair estimate, or otherwise confirming an order or service (whether verbally or in writing), the Customer acknowledges and agrees to be bound by these Terms.
2. Goods and Services
2.1 The Supplier provides technologys repair services and supplies goods including technology parts and components.
2.2 Repair services may be performed at the Supplier’s premises or at the Customer’s site, subject to prior agreement.
2.3 Goods and services may be supplied on a once-off, recurring, or contract basis, as agreed between the parties.
3. Quotations and Orders
3.1 The Supplier may issue written quotations for the supply of goods. Unless otherwise stated:
- All prices are exclusive of GST;
- Quotations are valid for thirty (30) days from the date of issue;
- Quotations do not constitute an offer and may be withdrawn or amended at any time prior to acceptance.
3.2 For repair services:
- A non-refundable repair estimate fee applies;
- This fee covers booking, disassembly, fault diagnosis, and preparation of a repair cost estimate;
- The fee is payable in advance and will be credited against the total repair cost if the Customer proceeds with the repair.
3.3 No order shall be deemed accepted by the Supplier unless the Customer provides written confirmation (including via email) or submits a valid purchase order (PO). The Supplier reserves the right to withhold commencement of any work or supply of goods until such confirmation is received.
4. Pricing and Payment
4.1 All prices are quoted exclusive of GST unless otherwise stated.
4.2 The default payment term is Cash on Delivery (COD). Where credit terms are granted, unless otherwise stated, payment is due within fourteen (14) days from the date of invoice.
4.3 The Supplier reserves the right to charge:
- Interest on overdue accounts at a rate of 2.5% per calendar month;
- An administration fee of 10% on overdue invoices;
- Legal and recovery costs on a full indemnity basis.
5. Assessment Fees
5.1 Repair services are subject to an upfront assessment fee, the amount of which is determined based on the nature and complexity of the equipment and is available upon request. This fee covers booking, disassembly, fault diagnosis, and preparation of a repair cost estimate.
5.2 By submitting or shipping equipment to the Supplier for assessment, the Customer agrees to pay the applicable assessment fee.
6. Delivery and Risk
6.1 Delivery of goods may be arranged by either the Supplier or the Customer. Delivery charges apply and are quoted on a case-by-case basis.
6.2 Risk in the goods passes to the Customer upon dispatch from the Supplier’s premises, regardless of whether the Supplier arranges delivery.
6.3 The Supplier shall not be liable for any loss or damage to goods occurring during transit, including where delivery is arranged by the Supplier.
6.4 The Customer must inspect all goods upon delivery and notify the Supplier in writing of any damage, defect, shortfall, or non-conformity within seven (7) days of receipt. Failure to notify within this period shall constitute deemed acceptance of the goods.
7. Title and PPSR
7.1 Title in all goods supplied remains with the Supplier until full payment has been received.
7.2 The Supplier reserves the right to register its interest in the goods on the Personal Property Securities Register (PPSR).
7.3 The Customer agrees to do all things necessary to assist the Supplier in perfecting and maintaining such registration.
8. Returns and Refunds
8.1 Goods may only be returned with prior written approval and a Return Materials Authorisation (RMA) issued by the Supplier or the manufacturer.
8.2 Returned goods must be in saleable condition, include original packaging, and be accompanied by the RMA.
8.3 A restocking fee of 15% may apply to returned goods.
8.4 No returns will be accepted for custom-made or special-order items.
8.5 Manufacturer warranties apply to goods supplied. The Supplier may assist with warranty claims but is not liable beyond the scope of the manufacturer’s warranty.
9. Repairs and Service Conditions
9.1 Repairs are warranted for ninety (90) days from the date of completion, covering parts and labour.
9.2 Goods presented for repair may be replaced with refurbished goods of the same type, or refurbished parts may be used in the repair process.
9.3 The Supplier is not responsible for any loss of data during the repair process. Customers are advised to back up all data prior to submitting equipment.
9.4 Uncollected goods are subject to the provisions of the Uncollected Goods Act 1995 (NSW) and may be disposed of in accordance with that Act.
10. Warranties and Liability
10.1 Nothing in these Terms excludes, restricts, or modifies any rights, guarantees, or remedies which the Customer may have under the Competition and Consumer Act 2010 (Cth) or any other applicable legislation which cannot be excluded, restricted, or modified by agreement.
10.2 Where the Customer is a consumer for the purposes of the Australian Consumer Law, the goods and services supplied by the Supplier come with guarantees that cannot be excluded under the Australian Consumer Law. The Customer is entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. The Customer is also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
10.3 To the extent permitted by law, all other warranties, conditions, and representations (whether express or implied) are excluded.
10.4 Subject to clause 10.1 and 10.2, the Supplier’s liability for any claim arising out of or in connection with the supply of goods or services under these Terms (whether in contract, tort, statute or otherwise) is limited, at the Supplier’s option, to:
In the case of goods: the replacement of the goods or the supply of equivalent goods; the repair of the goods; the payment of the cost of replacing the goods or acquiring equivalent goods; or the payment of the cost of having the goods repaired.
In the case of services: the supply of the services again; or the payment of the cost of having the services supplied again.
10.5 To the extent permitted by law, the Supplier shall not be liable for any indirect, incidental, special, or consequential loss or damage, including but not limited to loss of profit, loss of revenue, loss of opportunity, or damage to reputation, arising out of or in connection with the supply of goods or services under these Terms.
10.6 The Customer indemnifies the Supplier against any claims, losses, damages, liabilities, costs, or expenses (including legal costs on a full indemnity basis) arising out of or in connection with:
- Any breach of these Terms by the Customer;
- Any negligent act or omission of the Customer;
- Any misuse or unauthorised use of the goods or services by the Customer or any third party.
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11. Intellectual Property
11.1 All intellectual property rights, including but not limited to trademarks, logos, trade names, designs, copyrights, and proprietary information, whether registered or unregistered, in any materials, documentation, goods, or services provided by the Supplier (“Intellectual Property”) remain the exclusive property of the Supplier or its licensors, including third-party manufacturers.
11.2 The Customer acknowledges that any branding, trademarks, or logos appearing on goods supplied by the Supplier may be the intellectual property of third-party manufacturers or licensors. The Customer agrees not to use, reproduce, modify, or distribute such branding or intellectual property without the prior written consent of the relevant rights holder.
11.3 Nothing in these Terms shall be construed as granting the Customer any licence or right to use any of the Supplier’s or any third party’s intellectual property, except as strictly necessary for the intended use of the goods or services supplied.
11.4 The Customer must not remove, obscure, or alter any proprietary notices, labels, or marks affixed to the goods or included in any documentation provided by the Supplier or its licensors.
11.5 The Customer agrees to indemnify and hold harmless the Supplier from any claims, losses, or liabilities arising from any unauthorised use or infringement of intellectual property rights by the Customer or its representatives.
12. Privacy
12.1 The Supplier collects and stores personal information from Customers for the purposes of fulfilling orders, providing services, managing accounts, and complying with legal obligations.
12.2 Personal information may include, but is not limited to, names, contact details, delivery addresses, and payment information. This information is handled in accordance with the Privacy and Personal Information Protection Act 1998 (NSW).
12.3 The Customer consents to the collection, use, and disclosure of their personal information for the purposes stated above. The Supplier will take reasonable steps to protect such information from misuse, loss, unauthorised access, modification, or disclosure.
12.4 Customers may request access to or correction of their personal information by contacting the Supplier in writing. If a separate Privacy Policy exists, it will be made available upon request or accessible via the Supplier’s website.
13. Dispute Resolution
13.1 Any dispute arising under these Terms must first be notified in writing by the aggrieved party.
13.2 The parties shall use reasonable efforts to resolve the dispute through good-faith negotiation or mediation.
13.3 If the dispute remains unresolved, either party may initiate legal proceedings in the courts of New South Wales.
14. Governing Law
14.1 These Terms are governed by the laws of New South Wales, Australia.
14.2 The parties submit to the exclusive jurisdiction of the courts of New South Wales.
Effective Date: 2 February 2026